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• PRIVACY POLICY

• This Privacy Policy explains how Sus Servicios Inc collects, uses and discloses personal information of its customers, prospective customers, and visitors to its website at www.susegurohoy.com. 

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• COLLECTION OF PERSONAL INFORMATION

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• Information collected directly from you: 

• We may collect personal information directly from you, for example, through a web form, during an online or in-person registration, while making a reservation, while setting up an account with us, when you contact us for customer support, or at checkout. Personal information we collect directly from you may include your first and last name, address, email address, and phone number along with vehicle and driving record informatio. Information collected will be used to provide the most accurate insurance quote possible.

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• Information collected from your device: 

• Our website may use tracking technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device, including for example, your IP address, browser and operating system information, geographic location, referring website address, and other information about how you interact with the website. Our website may also use cookies to personalize your experience and enable certain features such as keeping track of items you put in your shopping cart.  You may disable cookies in your web browser however parts of our website may not function properly. More information about blocking and deleting cookies is available at http://www.allaboutcookies.org. Our email campaigns may also use tracking technologies such as web beacons, pixels and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics.

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• Information collected from our advertising partners: 

• We may collect personal information about you from our advertising partners. Personal information we collect from our advertising partners may include, your demographic information, shopping history, and geographic location.

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• SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

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• USE OF PERSONAL INFORMATION

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• We use information collected directly from you to provide you with our products and services, customer service and support, and other relevant information.  We may also use this information to market our products and services to you, including by email and text message subject to your consent.

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• We use information collected automatically from your device to provide our website to you, to optimize our website, and to assist with our advertising and marketing efforts.

• We may also use information collected from you and information collected from your device to send you abandoned cart reminders if you added items to your shopping cart but did not complete check out.

• We use information collected from our advertising partners to market our products and services to you.

• DISCLOSURE OF PERSONAL INFORMATION

• We may use third-party service providers to assist us with providing and marketing our products and services to you and we may share your information with such third parties for these limited purposes.

• ●  We use Constant Contact for our email marketing and text message communications. For more information about how we may use your information with Constant Contact and the information that may be collected through our email campaigns, see Constant Contact’s Customer Data Notice available at https://www.constantcontact.com/legal/customer-contact-data-notice.

• ●  We use Quickbooks Payment as our payment processor. Quickbooks payment uses and processes your payment information in accordance with its privacy policy available at www.quickbooks.com

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• We may also share your personal information if necessary to comply with applicable laws and

• regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

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• EMAIL AND TEXT MESSAGE COMMUNICATIONS

• If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us.

• If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us. For more information, see our Mobile Messaging Terms and Conditions available at [insert link to your mobile terms].

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• YOUR PRIVACY RIGHTS 

• You may have the right to request access to the personal information we hold about you, to port it to a new service, or to request that your personal information be corrected or deleted. To exercise any of these rights, please contact us at 818-332-1994.

• CHANGES TO THE THIS PRIVACY POLICY

• We may update this Privacy Policy at any time. Please review it frequently.

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• CONTACT INFORMATION

• If you have any questions about this policy or our privacy practices, please contact us at 818-332-1994.

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• SMS Terms & Conditions

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• 1- SMS Consent Communication:

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• The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

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• 2- Types of SMS Communications:

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• If you have consented to receive text messages from Sus Servicios, you may receive messages related to the following:

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• Appointment reminders

• Follow-up messages

• Billing inquiries

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• 3- Message Frequency:

• Message frequency may vary. You may receive up to 2 SMS messages per month regarding appointments and account payments.

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• 4- Potential Fees for SMS Messaging:

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• Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

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• 5- Opt-In Method:

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• You may opt-in to receive SMS messages from Sus Servicios in the following ways;

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• Verbally, during a conversation

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• 6- Opt-Out Method:

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• You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly at 818-332-1994 to request removal from our messaging list.

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• 7- Help:

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• If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.susegurohoy.com or at 818-332-1994.

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• Additional Options:

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• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

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• 8- Standard Messaging Disclosures:

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• Message and data rates may apply.

• You can opt out at any time by texting "STOP."

• For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.

• Message frequency may vary